These Terms & Conditions govern your access to and use of the PGWin platform, including all games, betting services, promotions, and account features. By registering an account or using any PGWin service, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Last Updated: January 1, 2026Important points every PGWin player should know before reading the full terms
PGWin is strictly for players aged 21 and above. This is a hard requirement under Philippine gaming regulations. Any account found to belong to an underage player will be immediately suspended and all funds forfeited.
Each player is permitted to hold only one PGWin account. Duplicate accounts are prohibited and will result in suspension of all associated accounts and forfeiture of any balances held therein.
All bonuses and promotional offers on PGWin are subject to wagering requirements. Bonus funds must be wagered a specified number of times before withdrawal is permitted. Full details are provided with each offer.
PGWin may require identity verification before processing withdrawal requests. Players must ensure their account details are accurate and up to date. Withdrawals are only processed to payment methods registered in the player's name.
PGWin provides self-exclusion tools, deposit limits, and session controls. Players who self-exclude agree not to attempt to circumvent exclusion measures. Responsible gaming is a shared obligation between PGWin and its players.
These Terms & Conditions are governed by applicable Philippine law. Any disputes arising from your use of PGWin shall be subject to the jurisdiction of the competent courts of the Republic of the Philippines.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and PGWin ("PGWin," "we," "us," or "our") governing your access to and use of the PGWin website located at https://pgwin.pro, including all associated services, games, betting products, mobile applications, and promotional offers (collectively, the "Platform").
By accessing the PGWin Platform, creating an account, making a deposit, or participating in any game or promotion, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to these Terms, you must immediately cease using the PGWin Platform.
PGWin reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
To register and maintain an account on PGWin, you must satisfy all of the following eligibility requirements at all times:
PGWin reserves the right to request documentary proof of eligibility at any time, including but not limited to government-issued identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.
To access PGWin's full range of services, you must register a player account. The following rules apply to account registration and maintenance:
PGWin reserves the right to refuse account registration to any applicant at its sole discretion, without obligation to provide a reason for such refusal.
PGWin supports a range of Philippine payment methods including GCash, PayMaya, BDO, BPI, Metrobank, and other approved methods as listed on the PGWin payment page. The following terms apply to all financial transactions on the Platform:
4.1 Deposits
4.2 Withdrawals
4.3 Currency
All transactions on PGWin are conducted in Philippine Peso (₱ / PHP) unless otherwise stated. PGWin is not responsible for any currency conversion fees or exchange rate differences applied by your payment provider.
PGWin offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms communicated with each individual offer:
All games available on the PGWin Platform are governed by their individual game rules, which are accessible within each game interface. The following general principles apply to all games on PGWin:
For sports betting, all bets are settled in accordance with PGWin's official sports betting rules, which are published separately on the Platform. In the event of a conflict between general terms and sport-specific rules, the sport-specific rules shall prevail.
The following conduct is strictly prohibited on the PGWin Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account:
PGWin is committed to promoting responsible gaming among all Filipino players. We believe that gaming should be an enjoyable form of entertainment, and we take our obligations to player welfare seriously.
PGWin provides the following responsible gaming tools to all registered players:
Players who self-exclude from PGWin agree not to attempt to circumvent the exclusion by registering new accounts or accessing the Platform through alternative means. Any account opened in violation of a self-exclusion order will be immediately closed and all funds forfeited.
If you are concerned about your gaming habits or those of someone you know, we encourage you to visit the PGWin Responsible Gaming page for further guidance and support resources.
All content on the PGWin Platform, including but not limited to the PGWin name, logo, website design, graphics, text, game interfaces, software, and promotional materials, is the exclusive intellectual property of PGWin or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the PGWin Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:
Any unauthorized use of PGWin's intellectual property is a breach of these Terms and may constitute an infringement of applicable intellectual property laws, for which PGWin reserves all available legal remedies.
To the fullest extent permitted by applicable Philippine law, PGWin's total liability to you in connection with your use of the Platform shall not exceed the total amount deposited by you into your PGWin account in the 30-day period immediately preceding the event giving rise to the claim.
PGWin shall not be liable for any of the following, whether arising in contract, tort, or otherwise:
Nothing in these Terms shall limit or exclude PGWin's liability for death or personal injury caused by PGWin's negligence, fraud, or any other liability that cannot be excluded under applicable Philippine law.
PGWin collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the PGWin Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
PGWin will not sell your personal data to third parties. Your data may be shared with trusted service providers who assist PGWin in operating the Platform, subject to appropriate data protection agreements. PGWin may also disclose your data to regulatory authorities or law enforcement agencies where required by applicable Philippine law.
For full details on how PGWin handles your personal information, please review the PGWin Privacy Policy.
PGWin reserves the right to amend, update, or replace these Terms at any time. When material changes are made, PGWin will notify registered players via email or through a prominent notice on the Platform. The updated Terms will take effect from the date of publication unless a later effective date is specified.
Your continued use of the PGWin Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting PGWin support.
PGWin reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice if PGWin reasonably believes that:
Upon account closure for breach of these Terms, PGWin reserves the right to forfeit any balance held in the account, including both real-money funds and bonus funds. Where account closure is initiated by PGWin for reasons unrelated to player misconduct, any verified real-money balance will be returned to the player via their registered payment method.
You may request voluntary account closure at any time by contacting PGWin's customer support team. Upon closure, any pending withdrawal requests will be processed in the normal course, and any active bonus funds will be forfeited.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
In the event of a dispute between you and PGWin, we encourage you to contact our customer support team in the first instance. PGWin is committed to resolving player complaints fairly and promptly. Most disputes can be resolved through direct communication with our support team.
If a dispute cannot be resolved through direct communication, it shall be submitted to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. You agree to submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you need assistance with your PGWin account, please do not hesitate to reach out to our support team. We are available 24 hours a day, 7 days a week.
Email: [email protected]
Live Chat: Available directly through the PGWin Platform after logging in to your account.
PGWin's support team is staffed by agents who understand the Philippine market and can assist you in a friendly, efficient manner. Whether you have a question about a game, a payment, a bonus, or your account, we are here to help.
These Terms and Conditions were last updated on January 1, 2026. Previous versions of these Terms are available upon request by contacting PGWin support.
Now that you know the rules, join hundreds of thousands of Filipino players on PGWin. Create your free account in minutes, deposit via GCash or PayMaya, and start playing today.
21+ only. Please play responsibly. Terms & Conditions apply.